Welcome to CrazyTalk 5 FAQ where you can find all the frequently asked questions about products and technical issues. If you cannot find the answer, please complete the
Customer Support Form for product related questions, or email us esales@reallusion.nl for online sales related questions.
Why does this error message (see below) always pop up during the installation process?
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Online Verification Failed!
Setup is unable to retrieve the information from internet to validate your serial number.
The problem may occur due to the internet connection failure, DNS recognition problem, or the firewall blocking.
If you do have internet access, please retry installation on a later time.
Setup will be terminated.
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